Privacy policy

At MOA Kids Clothing Co., we are committed to protecting your privacy and ensuring that your personal information is handled in a responsible and secure manner. This Privacy Policy outlines the types of personal information we may collect and how we use, share and protect that information.

What information do we collect?

We may collect the following personal information:

  • Name
  • Contact information including email address, phone number and postal address
  • Demographic information such as postcode, preferences and interests
  • Payment information including credit card details
  • Other information relevant to customer surveys and/or offers

We may also collect non-personal information such as your IP address, browser type, and access times. This information is used to improve our website and enhance your shopping experience.

How do we collect your information?

We may collect personal information directly from you when you:

  • Place an order on our website
  • Sign up to receive our newsletter or marketing emails
  • Participate in a survey or promotion
  • Contact us with an inquiry or request

We may also collect personal information from third-party sources such as social media platforms, when you interact with us through those channels.

How do we use your information?

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and provide customer support
  • Send you marketing communications, promotions, and special offers that may be of interest to you
  • Conduct research and analysis to improve our products and services
  • Comply with legal and regulatory requirements

We will never sell, rent or share your personal information with third parties for their own marketing purposes.

How do we protect your information?

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorised access, disclosure, alteration or destruction. We maintain physical, electronic, and procedural safeguards to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your rights and choices

You have the right to access and update your personal information at any time by logging into your account on our website. You may also request that we delete your personal information by contacting us.

You can choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in each email or by contacting us.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes to this Privacy Policy will signify your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch using our contact form.